Last updated: 26 October 2026
Ora Enterprises, trading as LacaOra, is responsible for the personal information it collects through this store. Shopify hosts our website and processes information to provide its services. This notice explains our main data practices.
Information & purposes
We process contact and delivery details, order and transaction records, account details where used, customer messages, device/IP information, browsing activity and cookie identifiers. Information comes from you, the website, Shopify and providers involved in your order.
We use it to operate the store, process payments, make and deliver orders, handle support/returns, prevent fraud, maintain records and meet legal obligations. Payment providers process payment credentials; never send us card security codes, passwords or OTPs. Marketing and optional analytics/advertising are subject to applicable consent requirements and your choices.
Service providers & Shopify
Relevant information is shared with Shopify, payment providers, couriers and other providers needed for these purposes, and where disclosure is legally required or necessary to establish or defend a legal claim. Providers may process information outside India, subject to applicable safeguards and law.
Where Shopify enhanced features are enabled, Shopify may combine information about interactions with this store, other merchants and Shopify to improve services or provide relevant advertising. Shopify is responsible for processing for its own purposes as described in its Consumer Privacy Policy. Shopify-related choices and requests can also be made through its Privacy Portal.
Cookies, choices & rights
Cookies support the cart, checkout, security and preferences. Optional analytics or advertising technologies may also operate where enabled and permitted. Use the store’s privacy controls where shown or your browser controls; blocking essential cookies may affect shopping. Marketing emails can be unsubscribed from without stopping essential order messages.
You may ask about information we hold, request correction or deletion, withdraw consent where relevant, or raise a privacy complaint, subject to applicable rights and lawful exceptions. We may verify identity proportionately. Withdrawal does not invalidate earlier lawful processing; some order/tax records must be retained. Contact Abdullah through the form below.
Retention, security & updates
We retain information only as needed for the stated purposes, legal/accounting requirements and genuine disputes, and then delete or de-identify it as appropriate. We use reasonable safeguards, but no system offers absolute security. This store is intended for adults; a parent or guardian can contact us about a child’s information. Third-party sites, including Etsy links, have their own privacy practices. Material changes to this notice will be dated and communicated where required.
Contact & grievances
Email: support@lacaora.com
Ora Enterprises, trading as LacaOra
Customer support and grievance contact: Abdullah
Building No. 1, Mangalpura, Sambhal, District Sambhal, Uttar Pradesh – 244303, India.
Use our Contact Us form, quoting your order number where relevant. Consumer complaints are acknowledged within 48 hours and addressed within one month, in accordance with applicable law.